State Farm® Insurance Agent Tonya Santos

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Renard Waller

March 21, 2025

5 out of 5

"Jessica did a great job setting up my online account and helped me view my policy"

We responded:

"Thanks for taking the time to write our insurance office a great review."

Krystal Tanzyus

March 13, 2025

5 out of 5

"Staff is super friendly and knowledgeable. They have helped me with my life insurance needs for me and my family! I highly recommend!"

We responded:

"Thank you for your review. I am happy to hear that our agents were able to help you with securing life insurance for you and your family. "

Juan Alvarez

March 12, 2025

5 out of 5

"Fui a la oficina y Jessica me ayudo a los pagos automaticos"

Armando Camacho

March 10, 2025

5 out of 5

"Jessica me ayudó mucho en mis preguntas de Grua. Muy buen servicio"

Joshua Brenghause

February 17, 2025

5 out of 5

"Diana flores was an excellent help. She explained life insurance and answered all my questions and concerns perfectly. I’d highly recommend going to see her to acquire any insurance that you need."

We responded:

"I love hearing that Diana was such excellent help explaining your life insurance options and addressing your questions and concerns. Thank you for your review! "

Philip M. Watson

August 26, 2024

5 out of 5

"They are amazing, diligent, informative, patient, and kind."

We responded:

"Thank you so much for a great review! I am so happy you received great service from our staff while assisting with your insurance needs. "

keva monsanto

July 25, 2024

5 out of 5

"The service was excellent. Very responsive and fast."

We responded:

"I'm glad to hear that you were happy with your experience at our office while we worked with you to meet your insurance needs. Thank you for your review! "

Alejandro Medina

June 24, 2024

5 out of 5

"Muchas gracias Jessica por ayudarme con mis descuentos!"

art mira

May 30, 2024

5 out of 5

"Very helpful, thank you!"

We responded:

"I am happy to hear that our office provided helpful service with your insurance needs. Thank you for your review! "

Barb Vasquez

May 21, 2024

4 out of 5

"Jessica is great, was able to answer all my questions regarding my insurance issues."

We responded:

"Thank you for your review. I am happy to hear that Jessica at our office was great to work with and was able to answer all your insurance questions. "

Mark Del Rio

May 15, 2024

5 out of 5

"Diana made the process really easy!"

We responded:

"Thank you for your review. Diana is very good at making the insurance process easy. Thank you for choosing us for your insurance needs! "

Brenda Rivas

May 14, 2024

5 out of 5

"great service and advice! Sra. Maria Vitelo"

We responded:

"Maria is very knowledgeable, and I am thrilled to hear she provided a great customer service experience to you while helping with your insurance needs. "

Antonio Daniel

April 22, 2024

5 out of 5

"Took care of me ASAP, once they were open."

We responded:

"We are always happy to help take care of your insurance needs. Thank you for your review! "

Liliana !

March 14, 2025

5 out of 5

"I’ve had a great experience with State Farm! Their customer service is top-notch every time I’ve called with a question, they’ve been helpful, patient, and professional. The claims process is smooth and hassle-free, and they truly take care of their customers. I highly recommend State Farm to anyone!"

We responded:

"Thank you for a great review. I am so happy to hear that you have had a great customer service experience with our office, and we have been able to help with your insurance needs. "

Alejandra Ramirez

March 12, 2025

5 out of 5

"Diana helped me review my quotes and it was a pleasant interaction. She helped me understand my coverage and she’s very knowledgeable. Call her to help you."

We responded:

"Thank you for taking the time to write us a great review. I am so happy to hear that Diana was able to help you understand your coverage options for your insurance policies. Thank you for choosing our office! "

Dalia Romo

March 12, 2025

5 out of 5

"Diana helped me with my insurance needs! 100% recommend"

We responded:

"Thank you for a five-star review! I love hearing that you were so satisfied with your experience with us! "

Jose Nava

October 14, 2024

5 out of 5

"Perfect atencion"

We responded:

"Thank you for your great review! "

Sheila Springer

October 1, 2024

5 out of 5

"Excellent customer service skills"

We responded:

"I love hearing that you had an excellent customer service experience at our insurance office! Thank you for your review! "

Maria Quintero

July 31, 2024

5 out of 5

"Muy buen servicio, gracias Jessica por atenderme y quitarme de mis dudas!"

Carolina Zelaya

July 22, 2024

5 out of 5

"Excellent Service, the best prices in Chicago!!! Thank you State Farm"

We responded:

"Thank you for your review! I'm so glad to hear that you received great customer service while securing insurance at a price you were pleased with. "

Ana Martinez

May 31, 2024

2 out of 5

"It's so sad the way State Farm treats loyal customers"

Tim

May 28, 2024

5 out of 5

"Very nice, very friendly. I was greeted at the door and Marline was very helpful. Took her time Answering all my questions. I felt right at home even though it was my first visit. Thanks and thanks"

We responded:

"I love hearing that Marline provided helpful, friendly customer service to make you feel right at home while answering all your insurance questions. Thank you for your review! "

Angelica Barajas

May 20, 2024

4 out of 5

"I have had a great experience with my representative Maria, she is always pleasant, helpful, informative and goes above and beyond explaining everything in detail. Thank you for your service Maria. Everyone in the office is pleasant as well. The company State Farm itself is like all others, not happy with the fluctuating prices. I am often quoting and looking for the best deal, I don’t hesitate to switch if a better deal is found."

We responded:

"Thank you for your review of our office. I am happy to hear that Maria assisted you with your insurance needs in a helpful, pleasant, and informative manner. "

Jesus Alvarez

May 9, 2024

5 out of 5

"Muchas gracias por agregar los descuentos adicionales. Jessica me ayudo mucho."

Jesus Valdez

May 3, 2024

5 out of 5

"Awesome and efficient service. They were very helpful to my elderly parents and gave them excellent service, especially Jessica. Thank you Jessica and your staff , I appreciate the quality of service you gave us."

We responded:

"Providing excellent customer service while taking care of your insurance needs is so important to us! Thank you for your review!"